Cancellation Policy

We understand life happens! To be fair to all our clients and to keep our schedule balanced, our policy is:

Dog Walking πŸ•
β€’ 24-hour notice required to cancel or reschedule without a fee.
β€’ Cancellations made within 24 hours will result in a 50% charge of the service fee.

Overnight Sitting & Boarding πŸ›οΈ
β€’ 72-hour notice required to cancel or reschedule without a fee.
β€’ Cancellations made within 72 hours will result in the loss of your deposit.

Holiday Bookings πŸŽ„πŸΎ
β€’ A non-refundable 50% deposit is required at the time of booking.
β€’ Cancellations for holiday bookings are non-refundable, regardless of notice.