We understand life happens! To be fair to all our clients and to keep our schedule balanced, our policy is:
Dog Walking π
β’ 24-hour notice required to cancel or reschedule without a fee.
β’ Cancellations made within 24 hours will result in a 50% charge of the service fee.
Overnight Sitting & Boarding ποΈ
β’ 72-hour notice required to cancel or reschedule without a fee.
β’ Cancellations made within 72 hours will result in the loss of your deposit.
Holiday Bookings ππΎ
β’ A non-refundable 50% deposit is required at the time of booking.
β’ Cancellations for holiday bookings are non-refundable, regardless of notice.